Can't backup Linux clients

Runing UrBackup 2.5.33
No problems backing up Windows PC’s, but none of my Debian 12 Linux VM’s will NOT work
I installed the clients via the “Add New Client” functions
Install works fine.


If I try to initiate a backup through the Server UI - just fails

Hi Dave, and welcome…

You should be able to go into the Logs tab to see what the logs say for the backup/s in question - bear in mind that you might need to change the default filters to see it…

The other thing that springs to mind would be how you have the clients set up; obvs can’t just have one group, as Linux doesn’t have a C:\ drive to back up, and using “/” would cause Windohs to have issues…

For my clients, which are a mix of Linux and my Windohs lappy for work, I use groups for managing centrally and scaling, but would need more info to work out with you…

2024-07-31 10:32:16: ERROR: urbackupserver: Failed binding socket to port 35623. Another instance of this application may already be active and bound to this port.
2024-07-31 10:32:16: Started UrBackupClient Backend…
2024-07-31 10:32:16: ERROR: Binding tcp socket to port 35621 failed. Another instance of this application may already be active and bound to this port.
2024-07-31 10:32:16: ERROR: FileServ exit with error code: 99
2024-07-31 10:32:17: Looking for old Sessions… 0 sessions
2024-07-31 10:32:17: Final path: /data
2024-07-31 10:34:54: WARNING: Shutting down (Signal 2)
2024-07-31 10:34:54: Deleting lbs…
2024-07-31 10:34:54: Shutting down plugins…
2024-07-31 10:34:54: Deleting server…

This is from the client log. Seems like the urbackup client process has the ports open…

root@plex:~# netstat -ap | egrep -w “Local Address|LISTEN”
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:35623 0.0.0.0:* LISTEN 553/urbackupclientb
tcp 0 0 0.0.0.0:35621 0.0.0.0:* LISTEN 553/urbackupclientb
tcp 0 0 localhost:32401 0.0.0.0:* LISTEN 627/Plex Media Serv
tcp 0 0 localhost:32600 0.0.0.0:* LISTEN 839/Plex Tuner Serv
tcp 0 0 0.0.0.0:ssh 0.0.0.0:* LISTEN 579/sshd: /usr/sbin
tcp 0 0 localhost:ipp 0.0.0.0:* LISTEN 11447/cupsd
tcp 0 0 localhost:33041 0.0.0.0:* LISTEN 778/Plex Plug-in [c
tcp6 0 0 [::]:35623 [::]:* LISTEN 553/urbackupclientb
tcp6 0 0 [::]:35621 [::]:* LISTEN 553/urbackupclientb
tcp6 0 0 [::]:ssh [::]:* LISTEN 579/sshd: /usr/sbin
tcp6 0 0 [::]:32400 [::]:* LISTEN 627/Plex Media Serv
tcp6 0 0 localhost:ipp [::]:* LISTEN 11447/cupsd

Where is the urbackup server installed? Linux, Windows? What version of the OS?

And please send the console output showing which ports are being listened to on the server. Also, include the FW rules.

Based on the screenshots and the output, I’m going to presume it’s a Plex “server” running on a Linux system…

Would also presume that the firewall rules are probably okay, given the Windohs clients are working as expected; that is, of course, presuming they’re either inside the network or just using the same access as the Linux systems are…

Thanks for your response.

I’m all sorted now.

Yes, it’s a plex server, in a VM hosted by one of my Proxmox servers. The other Linux machines were additional virtual machines in my two Proxmox server environment.

Just couldn’t find out the reason why, but as my “data” volume for plex (and the other vm’s) was a different volume to my “boot” virtual disk(s), I just blew away my boot disk(s) and built new ones with latest Ubuntu distribution.

Followed the same procedure to install the Urbackup client and no problems at all, so I think it’s something specific to Debian 12.