I have problem with client where i can’t add backup path. I added around 20 clients, and i only have problem with this one. The pc settings are same on each, but on this one only show me the name on the bottom of it. Any idea?
What OS versions are being used on the working and non-working systems?
Hello, this is main server PC.
And this is client pc
Are all of the ones that work also version 2004, or are they 20H2 or 21H1?
The other ones are 20H2 and 21H1. I also update the problematic pc to version 20H2 but its still the same.
1 Like
And I take it that the client software is all v2.4.11
Have you compared the settings.cfg file on multiple machines?
Normal location on x64 Windows: "C:\Program Files\UrBackup\urbackup\data\settings.cfg"
Hi, i compared to cfg files.
The first one is not giving options of path choose :
update_freq_incr=3600
update_freq_incr_def=3600
update_freq_full=604800
update_freq_full_def=604800
update_freq_image_full=-5184000
update_freq_image_full_def=-5184000
update_freq_image_incr=-604800
update_freq_image_incr_def=-604800
max_file_incr=2
max_file_incr_def=2
min_file_incr=1
min_file_incr_def=1
max_file_full=1
max_file_full_def=1
min_file_full=1
min_file_full_def=1
min_image_incr=4
min_image_incr_def=4
max_image_incr=30
max_image_incr_def=30
min_image_full=2
min_image_full_def=2
max_image_full=5
max_image_full_def=5
startup_backup_delay=3600
startup_backup_delay_def=3600
backup_window_incr_file=1-7/0-24
backup_window_incr_file_def=1-7/0-24
backup_window_full_file=1-7/0-24
backup_window_full_file_def=1-7/0-24
backup_window_incr_image=1-7/0-24
backup_window_incr_image_def=1-7/0-24
backup_window_full_image=1-7/0-24
backup_window_full_image_def=1-7/0-24
exclude_files=
exclude_files_def=
include_files=
include_files_def=
computername=EXC 23
computername_def=
virtual_clients=
virtual_clients_def=
default_dirs=
default_dirs_def=
backup_dirs_optional=true
backup_dirs_optional_def=true
allow_config_paths=true
allow_config_paths_def=true
allow_starting_full_file_backups=true
allow_starting_full_file_backups_def=true
allow_starting_incr_file_backups=true
allow_starting_incr_file_backups_def=true
allow_starting_full_image_backups=true
allow_starting_full_image_backups_def=true
allow_starting_incr_image_backups=true
allow_starting_incr_image_backups_def=true
allow_pause=true
allow_pause_def=true
allow_log_view=false
allow_log_view_def=false
allow_overwrite=false
allow_overwrite_def=false
allow_tray_exit=false
allow_tray_exit_def=false
image_letters=C
image_letters_def=C
internet_server=94.189.238.11
internet_server_def=94.189.238.11
internet_server_port=55415
internet_server_port_def=55415
internet_server_proxy=
internet_server_proxy_def=
internet_authkey=h0WwaYBPcw
internet_authkey_def=h0WwaYBPcw
internet_speed=0
internet_speed_def=0
local_speed=0
local_speed_def=0
internet_image_backups=false
internet_image_backups_def=false
internet_full_file_backups=true
internet_full_file_backups_def=true
internet_encrypt=true
internet_encrypt_def=true
internet_compress=true
internet_compress_def=true
internet_mode_enabled=true
internet_mode_enabled_def=true
silent_update=false
silent_update_def=false
client_quota=
client_quota_def=
local_full_file_transfer_mode=hashed
local_full_file_transfer_mode_def=hashed
internet_full_file_transfer_mode=raw
internet_full_file_transfer_mode_def=raw
local_incr_file_transfer_mode=hashed
local_incr_file_transfer_mode_def=hashed
internet_incr_file_transfer_mode=blockhash
internet_incr_file_transfer_mode_def=blockhash
local_image_transfer_mode=hashed
local_image_transfer_mode_def=hashed
internet_image_transfer_mode=raw
internet_image_transfer_mode_def=raw
end_to_end_file_backup_verification=false
end_to_end_file_backup_verification_def=false
internet_calculate_filehashes_on_client=true
internet_calculate_filehashes_on_client_def=true
internet_parallel_file_hashing=false
internet_parallel_file_hashing_def=false
image_file_format=vhdz
image_file_format_def=vhdz
internet_connect_always=false
internet_connect_always_def=false
server_url=
server_url_def=
verify_using_client_hashes=false
verify_using_client_hashes_def=false
internet_readd_file_entries=true
internet_readd_file_entries_def=true
background_backups=true
background_backups_def=true
local_incr_image_style=to-full
local_incr_image_style_def=to-full
local_full_image_style=full
local_full_image_style_def=full
internet_incr_image_style=to-last
internet_incr_image_style_def=to-last
internet_full_image_style=synthetic
internet_full_image_style_def=synthetic
create_linked_user_views=false
create_linked_user_views_def=false
max_running_jobs_per_client=1
max_running_jobs_per_client_def=1
cbt_volumes=ALL
cbt_volumes_def=ALL
cbt_crash_persistent_volumes=-
cbt_crash_persistent_volumes_def=-
ignore_disk_errors=false
ignore_disk_errors_def=false
vss_select_components=default=1
vss_select_components_def=default=1
allow_file_restore=true
allow_file_restore_def=true
allow_component_restore=false
allow_component_restore_def=false
allow_component_config=true
allow_component_config_def=true
file_snapshot_groups=
file_snapshot_groups_def=
image_snapshot_groups=
image_snapshot_groups_def=
internet_file_dataplan_limit=5242880000
internet_file_dataplan_limit_def=5242880000
internet_image_dataplan_limit=20971520000
internet_image_dataplan_limit_def=20971520000
alert_script=1
alert_script_def=1
alert_params=
alert_params_def=
The second one is from another pc and its good :
update_freq_incr=3600
update_freq_incr_def=3600
update_freq_full=-604800
update_freq_full_def=-604800
update_freq_image_full=-5184000
update_freq_image_full_def=-5184000
update_freq_image_incr=-604800
update_freq_image_incr_def=-604800
max_file_incr=2
max_file_incr_def=2
min_file_incr=1
min_file_incr_def=1
max_file_full=1
max_file_full_def=1
min_file_full=1
min_file_full_def=1
min_image_incr=4
min_image_incr_def=4
max_image_incr=30
max_image_incr_def=30
min_image_full=2
min_image_full_def=2
max_image_full=5
max_image_full_def=5
startup_backup_delay=3600
startup_backup_delay_def=3600
backup_window_incr_file=1-7/0-24
backup_window_incr_file_def=1-7/0-24
backup_window_full_file=1-7/0-24
backup_window_full_file_def=1-7/0-24
backup_window_incr_image=1-7/0-24
backup_window_incr_image_def=1-7/0-24
backup_window_full_image=1-7/0-24
backup_window_full_image_def=1-7/0-24
exclude_files=
exclude_files_def=
include_files=
include_files_def=
computername=EXC 07
default_dirs=
default_dirs_def=
backup_dirs_optional=false
backup_dirs_optional_def=false
allow_config_paths=true
allow_config_paths_def=true
allow_starting_full_file_backups=true
allow_starting_full_file_backups_def=true
allow_starting_incr_file_backups=true
allow_starting_incr_file_backups_def=true
allow_starting_full_image_backups=true
allow_starting_full_image_backups_def=true
allow_starting_incr_image_backups=true
allow_starting_incr_image_backups_def=true
allow_pause=true
allow_pause_def=true
allow_log_view=false
allow_log_view_def=false
allow_overwrite=false
allow_overwrite_def=false
allow_tray_exit=false
allow_tray_exit_def=false
image_letters=C
image_letters_def=C
internet_server=94.189.238.11
internet_server_def=94.189.238.11
internet_server_port=55415
internet_server_port_def=55415
internet_server_proxy=
internet_server_proxy_def=
internet_authkey=XIq7ZcWutk
internet_authkey_def=XIq7ZcWutk
internet_speed=0
internet_speed_def=0
local_speed=0
local_speed_def=0
internet_image_backups=false
internet_image_backups_def=false
internet_full_file_backups=true
internet_full_file_backups_def=true
internet_encrypt=true
internet_encrypt_def=true
internet_compress=true
internet_compress_def=true
internet_mode_enabled=true
internet_mode_enabled_def=true
silent_update=false
silent_update_def=false
client_quota=
client_quota_def=
local_full_file_transfer_mode=hashed
local_full_file_transfer_mode_def=hashed
internet_full_file_transfer_mode=raw
internet_full_file_transfer_mode_def=raw
local_incr_file_transfer_mode=hashed
local_incr_file_transfer_mode_def=hashed
internet_incr_file_transfer_mode=blockhash
internet_incr_file_transfer_mode_def=blockhash
local_image_transfer_mode=hashed
local_image_transfer_mode_def=hashed
internet_image_transfer_mode=raw
internet_image_transfer_mode_def=raw
end_to_end_file_backup_verification=false
end_to_end_file_backup_verification_def=false
internet_calculate_filehashes_on_client=true
internet_calculate_filehashes_on_client_def=true
internet_parallel_file_hashing=false
internet_parallel_file_hashing_def=false
image_file_format=vhdz
image_file_format_def=vhdz
internet_connect_always=false
internet_connect_always_def=false
server_url=
server_url_def=
verify_using_client_hashes=false
verify_using_client_hashes_def=false
internet_readd_file_entries=true
internet_readd_file_entries_def=true
background_backups=true
background_backups_def=true
local_incr_image_style=to-full
local_incr_image_style_def=to-full
local_full_image_style=full
local_full_image_style_def=full
internet_incr_image_style=to-last
internet_incr_image_style_def=to-last
internet_full_image_style=synthetic
internet_full_image_style_def=synthetic
create_linked_user_views=false
create_linked_user_views_def=false
max_running_jobs_per_client=1
max_running_jobs_per_client_def=1
cbt_volumes=ALL
cbt_volumes_def=ALL
cbt_crash_persistent_volumes=-
cbt_crash_persistent_volumes_def=-
ignore_disk_errors=false
ignore_disk_errors_def=false
vss_select_components=default=1
vss_select_components_def=default=1
allow_file_restore=true
allow_file_restore_def=true
allow_component_restore=false
allow_component_restore_def=false
allow_component_config=false
allow_component_config_def=false
file_snapshot_groups=
file_snapshot_groups_def=
image_snapshot_groups=
image_snapshot_groups_def=
internet_file_dataplan_limit=5242880000
internet_file_dataplan_limit_def=5242880000
internet_image_dataplan_limit=20971520000
internet_image_dataplan_limit_def=20971520000
alert_script=1
alert_script_def=1
alert_params=
alert_params_def=
The difference i found is line
backup_dirs_optional=
backup_dirs_optional_def=,
first is true, and the second one is false. When i change to false like it is on working one its still not working.
I actually see a lot of differences between those two files. I recommend that you use something like WinDiff or WinMerge or BeyondCompare to look at them.
Here’s a summary of those differences as seen in BeyondCompare.
I solved the problem. I dont know why but when i delete the client, and add new one with same name it doesnt work. I add the new one with new name and its fine now. Thanks.
1 Like