Backups are not being created

1

Hi. I’m working with urbackup 2.0.36 client.
I deployed it to some laptops and it installed well. The web interface recognizes most of the clients, but only a few of them are being backed up. Most of them show a messsage “No recent backup”.
I browse to the folder where all the backups are created and there is only a folder with the client name for each laptop recognized by urbackup server, but it is empty.
When i try to “force” the backup from the menu: (Incremental file backup or Full file backup)

i can see a folder created with the current date and time, but after 10 sec it dissapears and no backup is made.

Has anyone been struggling with this issue too?

2

Can you check the logs on server and client after you force a backup and see if there are any errors?

3

Thanks for your replay, it was very helpful. The problem was i didn’t set the default folders to be backed up