Hey,
I previously had this issue: Windows errorcode: 87. Access to root directory is gone too - #9 by uroni
Cleaning C drive to make some space seems to have fixed it. But now My backups all timeout shortly before they can finish… They also don’t seem to resume where they left off, so there isn’t any progress made. I still need to backup about 200GB every time which takes about 2-3 days as the server is quite low slow (which would be fine)
Edit: It seems like it always times out at the same file, transfer fir this file also seems way to slow, so that might explain a timeout. ram/cpu on both client and server are not under load so I don’t really know what could be causing this:
| 10/29/25 20:24 | DEBUG | Loading D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s2-WindowsClient.ucas. 26% finished 637.709 MB/2.31392 GB at 48 Bit/s |
|---|---|---|
| 10/29/25 20:34 | DEBUG | Loading D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s2-WindowsClient.ucas. 29% finished 695.02 MB/2.31392 GB at 16 Bit/s |
| 10/29/25 20:49 | DEBUG | Loading D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s2-WindowsClient.ucas. 31% finished 742.019 MB/2.31392 GB at 8 Bit/s |
| 10/29/25 21:01 | DEBUG | Loading D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s2-WindowsClient.ucas. 31% finished 757.261 MB/2.31392 GB at 8 Bit/s |
| 10/29/25 21:03 | DEBUG | Loading D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s2-WindowsClient.ucas. 32% finished 761.031 MB/2.31392 GB at 40 Bit/s |
iostat shows high disk utilization. Really strange since the database should not be on this drive and the file currently writing should be highly sequencial and therefore much faster than it currently gets transferred. (I’m using btrfs)
7 632k 0 340 90k 2 119% sda
I am also seeing a lot of these:
| 10/29/25 22:21 | DEBUG | Phash for id 2769414 is TerLqKpoPJo7fKy/fr3/uIAN11zRW/djZu7nXGrm5nQquFMi6XXgZTgJ/Gxdxxm+Oy57tYOfpdGZ9qC0b05+Jg– |
|---|---|---|
| 10/29/25 23:15 | DEBUG | Phash for id 3164207 is t8FOxhEPqCDKa2X1rshZEVMWIQIBAAAQAQAAEAEAABABAAAQAQAAEAEAABABAAAQAQAAAAEAAAABAAAAAQAAAA– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164209 is HxNVYcowz8s0PsfaYv94AavzygqMGy/HOwCrjx4Av98eAL/fHgC/360MiLEbAL+vGwC/rx4Av98eAL/fGwC/rw– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164210 is JT7mBYoCkmg3xNCZLJ93OmAoGfoBAAAQAQAAEAEAABAgBWtidBE1uFQBLjYqAmRkAQAAAAEAAAABAAAAAQAAAA– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164211 is Ib7yWYgI9YXuuy8R2HLYkp+3Fd4Pl96AT/Ca0xGvvuVH1uHcvtn0bqf1ReDRCPTsgs1+cH3egtSTcociku7mPw– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164213 is lnbVW7IcIKOBYeHEcGVkKGJd1C1rZSxA7O+Yil+K0qP8I+I4kaIPCLxb+gs3eubi/WOyPvmjsDeARtscudJ8zw– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164225 is 5NtNqEAj43qzhnDEJ41rdWZPJUR1dEC0XYb08OcZN50wTYC4yy9hGh4M3m76JWZ+1k9z1dP5yDON6qxrthf6Xw– |
| 10/29/25 23:15 | DEBUG | Phash for id 3164226 is w3X4EdTjM9bB/AucRNNVFo4PAnsBAABgAQAAYAEAAGABAABQAQAAUAEAAFABAABQAQAAUAEAAFABAABQAQAAUA– |
| 10/29/25 23:15 | INFO | Waiting for file transfers… |
| 10/29/25 23:16 | INFO | Client had timeout. Retrying backup soon… |
| 10/29/25 23:16 | INFO | Waiting for file hashing and copying threads… |
While the server is in this “phash phase” the e.t.a. of the client keeps increasing (currently at over 100 days) but then resets when it starts pulling a new file. Is there a possibility this causes the timeout?
Client 2.5.26 is running windows 11, sleep is disabled. If you need any other info let me know!
Info
10/27/25 20:38
Felix-PC: Linking unchanged and loading new files...
Errors
10/27/25 21:54
Error getting complete file "s3QTQLZjVZytfuiPcro8|C/Users/Felix/AppData/Local/Docker/run/dockerInference" from Felix-PC. Errorcode: CANNOT_OPEN_FILE (3)
Errors
10/27/25 21:54
Error getting complete file "s3QTQLZjVZytfuiPcro8|C/Users/Felix/AppData/Local/Docker/run/userAnalyticsOtlpHttp.sock" from Felix-PC. Errorcode: CANNOT_OPEN_FILE (3)
Errors
10/28/25 09:21
Error getting file metadata. Errorcode: TIMEOUT (2)
Errors
10/28/25 23:31
Error getting file patch for "s3QTQLZjVZytfuiPcro8|D/Games/SteamLibrary/steamapps/common/The Finals/Discovery/Content/Paks/pakchunk10_s1-WindowsClient.ucas" from Felix-PC. Errorcode: TIMEOUT (2)
Info
10/28/25 23:31
Saving incomplete file.
Errors
10/28/25 23:31
Client Felix-PC went offline.
Info
10/29/25 01:01
Waiting for file transfers...
Info
10/29/25 01:01
Client had timeout. Retrying backup soon...
Thanks again for your help, really appreciated!
UPDATE: Seems like my disk is failing. CrystalDiskInfo is now telling my the “NVM subsystem reliability has been degraded.”. Is there any way to increase the timeout or disable the timeout temporarilty. IO operations on the clients disk are really slow and I would like to finish the backup before swapping the drive.