Auto Updates with CBT License

Server
1

Hello,

I have recently purchased licenses for my Windows clients. I downloaded the server_update_location.url file (and verified it is named correctly) and placed it in my /var/urbackup folder though I am not seeing any of the clients get updated. I am running the server in a docker container and have the following persistent volume bind /home/user/urbackup/db:/var/urbackup–so, I know the .url file persists container restarts. I have gone into the container and verified it can see and read the .url file. Is there a way I can check to see if the server is actually downloading the CBT client and is there any other setting in the WebUI other than General → Server → Autoupdate clients Enabled to check?

I have restarted the container several times and all Windows clients have rebooted at least twice now–none are showing “Show CBT status” in the About section of the tray icon.

Any assistance is greatly appreciated.

Tom

2

Is there a support email I should address this to instead?

3

You can look into the version.txt file on the server. If it contains -cbt it downloaded the cbt client.

The problem might be that the newer versions still have the beta label. I guess I should switch that at this point.

4

Hello,

Thank you for the response.

/var/urbackup/version.txt is showing 291-cbt

Is it because my client’s versions are newer than the cbt variants? Currently showing 2.5.32 from the tray icon → About.

5

Have now remove the beta labelling. But yeah, it still won’t update because the cbt variant has a lower version than the one you have installed.

6

Right on, thanks for the update.

Should I just wait for a newer release or should I manually change the Window’s clients? Is there a recommended process for this and which of the binaries should I use: UrBackup Client 2.5.31-cbt(x64).msi, UrBackupUpdate.exe, UrBackup Client 2.5.31-cbt.exe?

7

If you installed it using the .exe/NSIS installer, manually installing UrBackupUpdate.exe or UrBackup Client 2.5.31-cbt.exe should add CBT.

8

Confirmed, the UrBackupUpdate.exe updated my clients to the cbt variant. Thank you so much for the fantastic support and product!