Trouble getting urbackup server to start on linux

general discussion
1

I’m having issue with getting the urbackup server to load on a linux server.

It’s choaking on the cryptoplugins, below is the debug log. As you can see it’s next to worthless for debuggin this problem.

Any help at all would be greatly appreciated. At this point I dont even know where to look for help with this.

2013-04-17 14:09:59: Loaded -url- plugin
2013-04-17 14:09:59: Loaded -download- plugin
2013-04-17 14:09:59: Loaded -fsimageplugin- plugin
2013-04-17 14:09:59: Starting HTTP-Server on port 55414
2013-04-17 14:09:59: HTTP: Server started up sucessfully!
2013-04-17 14:09:59: Destroying all databases…
2013-04-17 14:09:59: Destroying all databases…
2013-04-17 14:09:59: Created new database connection for urbackup/backup_server.db
2013-04-17 14:09:59: Started UrBackup…
2013-04-17 14:09:59: Error loading IPychartFactory
2013-04-17 14:09:59: ERROR: Error loading Cryptoplugin. Internet service will not work.
2013-04-17 14:09:59: Created new database connection for urbackup/backup_server.db
2013-04-17 14:09:59: Testing if backup destination can handle subvolumes and snapshots…
2013-04-17 14:09:59: Backup destination cannot handle subvolumes and snapshots. Snapshots disabled.
2013-04-17 14:10:00: UrBackup Server start up complete.
2013-04-17 14:10:00: Creating SOCKET…
2013-04-17 14:10:00: done.
2013-04-17 14:10:00: ERROR: Failed binding SOCKET to Port 55413
2013-04-17 14:10:00: ERROR: Error while starting listening to ports. Stopping server.
2013-04-17 14:10:00: Exited Loop
2013-04-17 14:10:00: Deleting at…
2013-04-17 14:10:00: Deleting SelectThreads…
2013-04-17 14:10:00: Deleting lbs…
2013-04-17 14:10:00: Shutting down plugins…
2013-04-17 14:10:00: Looking for old Sessions… 0 sessions
2013-04-17 14:10:00: Created new database connection for urbackup/backup_server.db
2013-04-17 14:10:00: Created new database connection for urbackup/backup_server.db
2013-04-17 14:10:00: Deleting server…

Thanks in advance

2

well this is was a waste of time. I’ll have to abandon using your software. With out the ability to get usable support and or answers to questions the application is useless.

This is the reason that open source will always remain usable only for programmers.

3

Well you got more than you paid for ;)

For other readers. This is likely causing the server to stop starting up:

On GNU/Linux

lsof -i :55413

shows which other process is blocking 55413.

4

Been beating on this all weekend and was able to get part of it to load and I had already checked the ports and the only thing using port 55413 is a part of urbackup. Part of it loads the rest does not… and I get that error. When I attempt to open the webpage it’s just “opening” and never finishes.

5

Which kind of GNU/Linux distribution are you using and how did you install UrBackup (package, compiled, …)?

6

So far I’ve tried urbackup-server-1.1.0.43 on …
Ubuntu using the debian packages… same issue
Opensuse 12.2 - source packages in urbackup-server-1.1.tar.gz
Redhat 5.3
Fedora 18

I’m not a windows shop and I really don’t want to spend that kind of money to use an open source backup application. If I’m going to spend money then I’ll just purchase backup exec and be done with it.

7

As a ‘quick fix’ (This might not fix all your problems but should get you going).

If you get a copy of Ubuntu 12.04 LTS ( http://www.ubuntu.com/download/server ) to suit your hardware, install configure create users (the usual *nix install stuff).

Then as root issue the following:

add-apt-repository ppa:uroni/urbackup
apt-get update
apt-get install urbackup-server

ps -ef | grep -i urbackup

Should give you something like “/usr/sbin/urbackup_srv --daemon --plugin /usr/lib/liburbackupserver_pychart.so --plugin /usr/lib/liburbackupserver_urlplugin.so --plugin /usr/lib/liburbackupserver_cryptoplugin.so --plugin /usr/lib/liburbackupserver_downloadplugin.so --plugin /usr/li [output truncated]”

Then run the following curl:

curl 127.0.0.1:55414

(Make sure you have curl installed first)

Which should return HTML output as below:

"

UrBackup - Keeps your data safe"

If that’s all good try hitting your server with a browser on port 55414 and you should get the Urbackup web UI.

Hope that helps, and sorry if it seems I’m pitching the ball low in terms of tech info I just like to make sure I try and cover as many possiblities in one place.