I have installed UrBackup on a Server 2012R2 instance, forwarded the appropriate ports (UDP and TCP) from the outside and have confirmed that I can ping the server from the remote client. I can also access the webpage on “example.com:55414”. When I put in “example.com:55415” on the remote client though, it just says that it “Could not connect to the internet server. Server unreachable.”
Does UrBackup expect more in the address of the internet server? “http://example.com” perhaps? Is there something I am missing here?
I still do not have a successful backup of any internet clients. In the logs on one I have this:
22.10.14 07:46 WARNING During getting MBR: Dynamic volumes are not supported. It may work with mirrored whole disk volumes though. Volume: 'C:'
23.10.14 04:01 ERROR FATAL: Error writing to VHD-File.
23.10.14 04:01 ERROR FATAL ERROR: Could not write to VHD-File
23.10.14 04:01 INFO Transferred 86.9522 GB - Average speed: 10.2425 MBit/s
23.10.14 04:01 ERROR FATAL: Writing failed after cleanup
23.10.14 04:01 INFO Time taken for creating image of client ITI Zeus: 20h 15m 24s
23.10.14 04:01 ERROR Backup failed
23.10.14 04:01 WARNING Exponential backoff: Waiting at least 2h 40m before next image backup
23.10.14 04:06 INFO Starting full file backup...
In another I have this error message that I find perplexing:
23.10.14 18:15 INFO Transferred 22.7157 GB - Average speed: 2.19398 MBit/s
23.10.14 18:15 DEBUG Script does not exist urbackup\post_incr_filebackup.bat
It is perplexing because none of the client installs that I have done include a “post-incr-filebackup.bat.” Am I missing something? All help is much appreciated.
Image backup format is standard VHD. Is the setting that you are talking about “Compressed Transfer” under the “Internet” tab? NTFS compression is enabled on the drive that backups are saved to, in addition to data dedup on that volume. Is there anything else I should be looking at?
I have disabled NTFS compression on the backup target server. It will take a little while for everything to uncompress. Does it make a difference that local clients that backup over the LAN are not having issues? Are there any guidelines for configuring a server out there that I can look over?
I started off with a clean slate by moving everything that I wanted to keep off of that volume and just reformatting it without NTFS compression. I have one client that has successfully backed up now over the internet, so everything appears to be working. Thank you again for your help and all the work that you have put into UrBackup.
I do have one thing that pops up on occasion though, on some of the clients if you click “Status” on the system tray icon it says, “There was an error. Nothing can currently be backed up.” The clients will still back up properly, so it is only a minor annoyance. Do you have any idea how to fix this issue, or anything I might be doing that is causing it?