I’m having another issue with one of my clients - I get a ton of errors, causing the backup to fail. The errors look like:
2016-07-20 14:32:36(error): Cannot copy directory metadata from “/media/storage/urbackup/adm-fo-8vm/160715-1515/.hashes/Users/.dir_metadata” to “/media/storage/urbackup/adm-fo-8vm/160720-1431/.hashes/Users/.dir_metadata”. - No such file or directory (errorcode=2)
looking at the storage, there is no .hashes folder where it’s trying to copy from.
Now on the client I get:
There was an error. Currently nothing can be backed up.
I’ve rebooted the client and still the same error.
The email from the server ends:
2016-07-20 14:34:39(error): Client adm-fo-8vm went offline.
2016-07-20 14:34:49(info): Waiting for file hashing and copying threads…
2016-07-20 14:34:50(info): Writing new file list…
2016-07-20 14:34:50(info): All metadata was present
2016-07-20 14:34:50(info): Transferred 481.244 MB - Average speed: 33.0001 MBit/s
2016-07-20 14:34:50(info): Time taken for backing up client adm-fo-8vm: 3m 14s
2016-07-20 14:34:50(error): Backup failed
But the client computer didn’t go offline. Aside from uninstalling and re-installing the application, any tips?