Folder restore does not work

Restore
1

Hello,

I have an issue to restore a folder. Restoring the folder via downloading as ZIP and restoring a single file works without any issues. When clicking on restore in the web interface, It hangs at 0%:

Screenshot_2
Screenshot_21138×118 18 KB

Screenshot_1

On the server side web interface it looks like this forever:

Screenshot_3
Screenshot_31193×213 26.6 KB

I can only resolve this when restarting the client computer and the urbackup server service.

Here is the debug log from the server while restoring the folder

2022-04-29 10:09:12: Channel message: RESTORE PERCENT pc=0&status_id=307&id=32&details=&detail_pc=-1&total_bytes=231475&done_bytes=0&speed_bpms=0
2022-04-29 10:09:55: Starting restore of path "F/testfolder". Waiting for client confirmation...
2022-04-29 10:09:55: msg=RESTORE^Y^@^@^@uKm6iCsqR0g4fVHeR2SxjvicR0^@^@^@^@^@^@^@�^@^@^@^@^@^@^@�^@^@^@^@^@^@^@^@^@^@^@^@^A^A^@^@^@^@^@^@^@^@
2022-04-29 10:09:58: Channel message: LOG 222-0-Starting restore...
2022-04-29 10:09:58: Starting restore...
2022-04-29 10:09:58: Channel message: RESTORE PERCENT pc=-1&status_id=145&id=48&details=&detail_pc=-1&total_bytes=-1&done_bytes=0&speed_bpms=0
2022-04-29 10:09:58: Channel message: FILESERV
2022-04-29 10:09:58: Channel message: LOG 222-0-Loading file list...
2022-04-29 10:09:58: Loading file list...
2022-04-29 10:09:58: FileSrv: Received data...
2022-04-29 10:09:58: FileSrv: Received a Packet.
2022-04-29 10:09:58: FileSrv: Sending file (normal) clientdl_filelist metadata_id=0
2022-04-29 10:09:58: FileSrv: Mapped name: /tmp/cps.RYfwSn
2022-04-29 10:09:58: FileSrv: Received data...
2022-04-29 10:09:58: FileSrv: Received a Packet.
2022-04-29 10:09:58: Received flush.
2022-04-29 10:09:58: Channel message: LOG 222-0-Calculating download size...
2022-04-29 10:09:58: Calculating download size...
2022-04-29 10:09:58: Channel message: FILESERV
2022-04-29 10:09:58: FileSrv: Received data...
2022-04-29 10:09:58: FileSrv: Received a Packet.
2022-04-29 10:09:58: FileSrv: Sending script output (normal) urbackup/FILE_METADATA|uKm6iCsqR0g4fVHeR2SxjvicR metadata_id=0
2022-04-29 10:09:58: FileSrv: Mapped name: /tmp/mkmergsdfklrzrehmklregmfdkgfdgwretkl�df/FILE_METADATA|uKm6iCsqR0g4fVHeR2SxjvicR
2022-04-29 10:09:58: Channel message: LOG 222-0-Downloading necessary file data...
2022-04-29 10:09:58: Downloading necessary file data...
2022-04-29 10:09:58: Channel message: RESTORE PERCENT pc=0&status_id=145&id=48&details=&detail_pc=-1&total_bytes=6&done_bytes=0&speed_bpms=0
2022-04-29 10:09:58: Channel message: FILESERV
2022-04-29 10:10:12: Channel message: RESTORE PERCENT pc=0&status_id=307&id=32&details=&detail_pc=-1&total_bytes=231475&done_bytes=0&speed_bpms=0
2022-04-29 10:10:58: FileSrv: 1 min Timeout deleting Buffers (1024 KB) and waiting 1h more...
2022-04-29 10:10:58: Channel message: RESTORE PERCENT pc=0&status_id=145&id=48&details=&detail_pc=-1&total_bytes=6&done_bytes=0&speed_bpms=0
2022-04-29 10:10:58: FileSrv: 1 min Timeout deleting Buffers (1024 KB) and waiting 1h more...

I am setting modify rights on the file C:\Program Files\UrBackup\pw_change.txt for users so that backup paths can be added (UAC issue).

What can be done here?

Edit: Some information about the setup:

Client: Windows 10
Server: Ubuntu 20.04
Urbackup: 2.4.15
Nginx Reverse Proxy with the following config:

server {
        # Define your listen https port
        listen 443 ssl;
 
        # (optionally)
        # server_name urbackup.yourdomain; 
 
        # SSL configuration
        #ssl on;
#       include snippets/ssl-params.conf;
        ssl_certificate /etc/ssl/certs/cert.pem;
        ssl_certificate_key /etc/ssl/private/key.pem;

        ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
        ssl_prefer_server_ciphers on;
        ssl_ciphers "EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH";
        ssl_ecdh_curve secp384r1;
        ssl_session_cache shared:SSL:10m;
        ssl_session_tickets off;
        #ssl_stapling on;
        ssl_stapling_verify on;
        resolver 192.168.213.212 192.168.213.176 valid=300s;
        resolver_timeout 5s;
        # Disable preloading HSTS for now.  You can use the commented out header line that includes
        # the "preload" directive if you understand the implications.
        #add_header Strict-Transport-Security "max-age=63072000; includeSubdomains; preload";
        add_header Strict-Transport-Security "max-age=63072000; includeSubdomains";
        add_header X-Frame-Options DENY;
        add_header X-Content-Type-Options nosniff;

#       ssl_dhparam /etc/ssl/certs/dhparam.pem;

        # Disallow nginx version in HTTP headers
        # Запрещение выдачи версии nginx в HTTP-заголовках
        server_tokens off;
        # SSL configuration
 



        # set the root directory and index files
        root /usr/share/urbackup/www;
        index index.htm;
 
        # This location we have to 
        # Proxy the “x” file to the running UrBackup FastCGI server
        location /x {
           include fastcgi_params;
           fastcgi_pass 127.0.0.1:55413;
        }
 
        # If come here using HTTP, redirect them to HTTPS
        error_page 497 https://$host:$server_port$request_uri;

        # Disable logs
        access_log off;
        error_log off;

}
2

Maybe there is more information in the client debug level log?

3

On the client:

2022-05-02 13:05:36: ClientService cmd: #InxretQvo3LNvkc1WmqXQ#FILE RESTORE client_token=nKwKrT9hrAt/Q5fnJbD0wD23Vkv5EfNUq+nul4+XhI4iusy4ZPogQeaKZyzA5lhOX/iqH6o6lBty&server_token=IUJ8J5xakLeEb6kQuKrj&id=58&status_id=1&log_id=55&restore_path=F%2Ftestfolder&single_file=0&clean_other=1&ignore_other_fs=1&restore_flags=0&tgroup=0&clientsubname=
2022-05-02 13:05:36: rc=0 hasError=true state=0
2022-05-02 13:05:37: ClientService cmd: STATUS#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:39: ClientService cmd: RESTORE OK#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME&ok=true
2022-05-02 13:05:39: rc=0 hasError=true state=0
2022-05-02 13:05:39: Starting restore...
2022-05-02 13:05:39: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:39: ClientService cmd: #InxretQvo3LNvkc1WmqXQ#1CHANNEL capa=187721&token=IUJ8J5xakLeEb6kQuKrj&restore_version=1&virtual_client=
2022-05-02 13:05:39: New channel: Number of Channels: 1
2022-05-02 13:05:39: Loading file list...
2022-05-02 13:05:39: Flushing FileClient...
2022-05-02 13:05:39: Calculating download size...
2022-05-02 13:05:39: ClientService cmd: #InxretQvo3LNvkc1WmqXQ#1CHANNEL capa=187721&token=IUJ8J5xakLeEb6kQuKrj&restore_version=1&virtual_client=
2022-05-02 13:05:39: New channel: Number of Channels: 1
2022-05-02 13:05:39: Flushing FileClient...
2022-05-02 13:05:39: Downloading necessary file data...
2022-05-02 13:05:39: ClientService cmd: #InxretQvo3LNvkc1WmqXQ#1CHANNEL capa=187721&token=IUJ8J5xakLeEb6kQuKrj&restore_version=1&virtual_client=
2022-05-02 13:05:39: New channel: Number of Channels: 1
2022-05-02 13:05:40: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:41: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:42: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:43: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:44: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:45: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:46: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:47: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:48: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:49: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:50: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:51: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:52: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:53: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:54: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:55: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:56: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:57: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:58: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:05:59: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:00: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:01: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:02: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:03: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:04: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:05: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:06: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:07: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:08: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:09: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:10: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:11: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:12: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:13: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:14: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:15: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:16: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:17: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:18: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:19: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:20: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:21: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:22: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:23: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:24: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:25: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:26: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:27: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:28: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:28: ClientService cmd: STATUS#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:29: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:30: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:31: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:32: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:33: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:34: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:35: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:36: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:37: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:38: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:39: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:39: ClientService cmd: PONG
2022-05-02 13:06:40: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:41: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:42: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:43: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:44: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:45: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:46: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:47: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:48: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:49: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:50: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:51: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:52: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:53: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:54: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:55: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:56: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:57: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:58: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:06:59: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:00: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:01: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:02: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:03: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:04: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:05: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:06: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:07: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:08: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:09: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:10: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:11: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:12: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:13: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:14: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:15: Internet mode not enabled
2022-05-02 13:07:15: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:16: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:17: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:18: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:19: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:20: ClientService cmd: STATUS#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:20: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:21: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:22: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:23: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:24: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:25: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:26: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:27: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:28: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:29: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:30: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:31: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:32: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:33: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME
2022-05-02 13:07:34: ClientService cmd: STATUS DETAIL#pw=tRLx2NO9PI0ZSF90FIHlNkTe2Qk3ME

On the server:

2022-05-02 13:05:36: Starting restore of path "F/testfolder". Waiting for client confirmation...
2022-05-02 13:05:36: msg=RESTOREe7v1BwgTfi1JB0ied2MbGLIXD:7
2022-05-02 13:05:39: Channel message: LOG 55-0-Starting restore...
2022-05-02 13:05:39: Starting restore...
2022-05-02 13:05:39: Channel message: RESTORE PERCENT pc=-1&status_id=1&id=58&details=&detail_pc=-1&total_bytes=-1&done_bytes=0&speed_bpms=0
2022-05-02 13:05:39: Channel message: FILESERV
2022-05-02 13:05:39: Channel message: LOG 55-0-Loading file list...
2022-05-02 13:05:39: Loading file list...
2022-05-02 13:05:39: FileSrv: Received data...
2022-05-02 13:05:39: FileSrv: Received a Packet.
2022-05-02 13:05:39: FileSrv: Sending file (normal) clientdl_filelist metadata_id=0
2022-05-02 13:05:39: FileSrv: Mapped name: /tmp/cps.6Ry1u5
2022-05-02 13:05:39: FileSrv: Received data...
2022-05-02 13:05:39: FileSrv: Received a Packet.
2022-05-02 13:05:39: Received flush.
2022-05-02 13:05:39: Channel message: LOG 55-0-Calculating download size...
2022-05-02 13:05:39: Calculating download size...
2022-05-02 13:05:39: Channel message: FILESERV
2022-05-02 13:05:39: FileSrv: Received data...
2022-05-02 13:05:39: FileSrv: Received a Packet.
2022-05-02 13:05:39: FileSrv: Sending script output (normal) urbackup/FILE_METADATA|e7v1BwgTfi1JB0ied2MbGLIXD metadata_id=0
2022-05-02 13:05:39: FileSrv: Mapped name: /tmp/mkmergsdfklrzrehmklregmfdkgfdgwretkl�df/FILE_METADATA|e7v1BwgTfi1JB0ied2MbGLIXD
2022-05-02 13:05:39: Channel message: LOG 55-0-Downloading necessary file data...
2022-05-02 13:05:39: Downloading necessary file data...
2022-05-02 13:05:39: Channel message: RESTORE PERCENT pc=0&status_id=1&id=58&details=&detail_pc=-1&total_bytes=0&done_bytes=0&speed_bpms=0
2022-05-02 13:05:39: Channel message: FILESERV
2022-05-02 13:06:39: FileSrv: 1 min Timeout deleting Buffers (1024 KB) and waiting 1h more...
2022-05-02 13:06:39: FileSrv: 1 min Timeout deleting Buffers (1024 KB) and waiting 1h more...
2022-05-02 13:06:39: Channel message: RESTORE PERCENT pc=0&status_id=1&id=58&details=&detail_pc=-1&total_bytes=0&done_bytes=0&speed_bpms=0
2022-05-02 13:07:39: Channel message: RESTORE PERCENT pc=0&status_id=1&id=58&details=&detail_pc=-1&total_bytes=0&done_bytes=0&speed_bpms=0
2022-05-02 13:08:39: Channel message: RESTORE PERCENT pc=0&status_id=1&id=58&details=&detail_pc=-1&total_bytes=0&done_bytes=0&speed_bpms=0
4

2022-05-02 13:05:39: FileSrv: Mapped name: /tmp/mkmergsdfklrzrehmklregmfdkgfdgwretkl�df/FILE_METADATA|e7v1BwgTfi1JB0ied2MbGLIXD

Illegal characters ?

5

Where should that come from? The source path is F:\testfolder

If it is server related, how could I fix it?