Fatal exception - Windows - URBackup Server version 2.2.1

When URBackup starts it runs for about 10 minutes then the service crashes with this in the logs:

ERROR: Fatal exception code 3221225477 at address 0x00007FFA7AB6549A
ERROR: Fatal exception (APPLICATION CRASHED). Crash dump written to “C:\Windows\TEMP\UrBackup\v2.0.0-20170619-045353-1308-2672.dmp”
ERROR: Program abort (SIGABRT)

I have tried running the cleanup, cleanup_database, remove_unknown and repair_database batch files but they haven’t corrected the problem.

I will PM you a link to the crash dump.

Thanks for the heads up luaplugin.dll is missing from the Windows server installer. Will be fixed.

Thanks for the quick reply! Is the missing luaplugin.dll what’s causing the fatal exception? If so, is there a link to download luaplugin.dll in the meantime until it’s added to the installer?

Is there any workaround for this in the meantime? Our backups are completely down due to this fatal exception.