I use UrBackup only from internet and some customers are with the error type Full Backup of servername failed-CONNECT error, and I do not know what to do.
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Client version: 2.2.6
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Server version 2.3.0 Beta (because already tried the stable version 2.2.6 and did not work)
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Client operating system: Server 2008 R2 updated.
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Server operating system: Windows Server 2012 R2 updated.
What I’ve already tried:
- I have already disabled the antivirus and firewall server and client without success.
- Already reinstalled the client system, already deletes the client on the server, already registered again, without success.
- I have already reinstalled the Urbackup Server, without success.
- I’ve done chekdisk/r on the client without success.
- Already rode Remove_unknown. bat, Cleanup_database. bat, Cleanup. bat, without success.
- I have already rebooted the server and client operating system without success.
- Already checked the VSS on the client, there are no errors in Windows.
- I have already added the Administrator account as permission for the UrBackup Client service, without success.
- I already bought the version Urbackup CBT, also without success.
Log: |11/07/18 12:15 |INFO |Starting unscheduled full file backup…|
|—|---|—|
|11/07/18 12:15 |DEBUG |servername: Connecting for filelist…|
|11/07/18 12:15 |DEBUG |servername: Waiting for filelist|
|11/07/18 12:15 |DEBUG |servername: Connecting for filelist (async)…|
|11/07/18 12:15 |DEBUG |servername: Failed to connect to client. Retrying in 10s|
|11/07/18 12:15 |DEBUG |servername: Connecting for filelist (async)…|
|11/07/18 12:18 |INFO |CBT not enabled for volume “c:”|
|11/07/18 12:18 |INFO |CBT not enabled for volume “d:”|
|11/07/18 12:18 |INFO |Indexing of “DB” done. 1 filesystem lookups 0 db lookups and 0 db updates|
|11/07/18 12:18 |INFO |Indexing of “Settings” done. 1 filesystem lookups 0 db lookups and 0 db updates|
|11/07/18 12:18 |INFO |Indexing of “FOLDERS” done. 810 filesystem lookups 0 db lookups and 0 db updates|
|11/07/18 12:18 |INFO |Indexing of “BD_ACCESS” done. 1 filesystem lookups 0 db lookups and 0 db updates|
|11/07/18 12:18 |INFO |Indexing of “BD_MONEY” done. 1 filesystem lookups 0 db lookups and 0 db updates|
|11/07/18 12:18 |DEBUG |servername: Doing backup without hashed transfer…|
|11/07/18 12:18 |ERROR |Full Backup of servername failed - CONNECT error|
|11/07/18 12:18 |ERROR |Backup had an early error. Deleting partial backup.|