Error backup client Message: Starting backup failed

Hi, I have an inconvenience with a client who stopped backups from one moment to another and in the urbackup portal I only have the error of Starting backup failed. Already try to run it as incremental or full but the error persists, even reinstall the client and the error is not fixed.

I attach the logs so they can help solve it.

Thank you

Server: windows server 2019 standard / UrBackup 2.4.9
Cllient: Windows 10 Professional / Urbackup cliente 2.4.8

debug.log (59.1 KB) urbackup.log (10.9 KB)