EICAR files in my tmp folder

Server
1

Hi Everybody
I just configure Urbackup to backup Linux and Windows Client
But for the windows client my AV warns about an EICAR file in the urbackup_tmp folder, delete them and the backup process recreate them right away
So my Security manager got a lot of Windows defender alerts
I have 2 questions :
I dont understand the reason why the backup process create an EICAR test file on my backups folder
Can I stop this behavior in Urbackup because I can’t add an exclusion folder in my AV (it is managed from an external company and we can’t change anyhthing on it)

Thanks for your reply

2

The reason for the test, is because UrBackup wants you to know that depending on what you’re backing up, your AV might interfere with that file and create a resource contention issue.

You will need to request of your Managed Service Provider (MSP/MSSP) that they exclude the UrBackup folders from AV scanning, or you will likely run into issues later down the line.

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3

Just ran into this myself and had to make a policy in the AV to exclude that folder.

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