Can't access URBackup webgui(new server, linux)


I recently installed urbackup on a linux server, but I can’t seem to access the webgui, I only get timeout. Since I am suspecting that there is something with the IP or Port, is there anyway to check that urbackup at least is correctly installed? The service seems to be running when doing service --status-all.


Log when running urbackupsrv run

2019-08-12 10:17:27: Starting HTTP-Server on port 55414
2019-08-12 10:17:27: ERROR: HTTP: Failed binding socket to port 55414. Another instance of this application may already be active and bound to this port.
2019-08-12 10:17:27: SQLite: recovered 1 frames from WAL file /usr/local/var/urbackup/backup_server_link_journal.db-wal code: 283
2019-08-12 10:17:27: SQLite: recovered 1 frames from WAL file /usr/local/var/urbackup/backup_server_link_journal.db-wal code: 283
2019-08-12 10:17:27: Started UrBackup…
2019-08-12 10:17:27: Removing temporary files…
2019-08-12 10:17:27: Recreating temporary folder…
2019-08-12 10:17:27: Image mounting disabled: TEST FAILED: Please compile with mountvhd (./configure --with-mountvhd)
2019-08-12 10:17:27: Backup destination cannot handle subvolumes and snapshots. Snapshots disabled.
2019-08-12 10:17:27: Reflink ioctl failed. errno=25
2019-08-12 10:17:27: Broadcasting on interface IP
2019-08-12 10:17:27: Broadcasting on interface IP
2019-08-12 10:17:27: UrBackup Server start up complete.
2019-08-12 10:17:27: ERROR: Failed binding SOCKET to Port 55413
2019-08-12 10:17:27: ERROR: Error while starting listening to ports. Stopping server.
2019-08-12 10:17:27: Exited Loop
2019-08-12 10:17:27: Deleting at…
2019-08-12 10:17:27: Deleting SelectThreads…
2019-08-12 10:17:27: Looking for old Sessions… 0 sessions
2019-08-12 10:17:27: Deleting lbs…
2019-08-12 10:17:27: Shutting down plugins…
2019-08-12 10:17:27: Deleting server…

Just to be sure, have you appended “:55414” to the url?

Yeah, I made sure not to miss that.

This is claiming that port 55414 is already in use. Some other application has the port already maybe?

You could try a “sudo lsof -i:55414” to see what has it.

urbackups 18100 urbackup 6u IPv4 34568 0t0 TCP *:55414 (LISTEN)

Since the process holding port 55414 was urbackups it looks like the log you posted was from a second copy attempting to start. The errors recorded will be due to that. I would guess you did not stop the service before collecting the log from a manual run.

I would check for firewall rules blocking port 55414 or a proxy setting getting in the way. You could check that a ping to the server name resolves to the correct ip address and works.

Thanks, I suspect that the problem lies within the firewall.

Yeah you need the following port open on your server

55414:55415 /tcp

iptables -F && systemctl restart urbackupsrv