Backup SYSVOL Error

laudate · March 8, 2018, 1:17pm

I am running 42 clients mostly Windows 10 Pro. My server is a Windows Server 2008. I am getting the following errors during all of the backups that the server runs. The backup for the SYSVOL gets to 100% then fails for some reason. Any help would be appreciated.

Server Log-------------------------------------------------------------------------------------------------------------

2018-03-08 07:03:56: msg=START IMAGE FULL
2018-03-08 07:03:56: Starting unscheduled full image backup of volume “C:”…
2018-03-08 07:03:56: Backing up SYSVOL…
2018-03-08 07:03:56: Starting unscheduled full image backup of volume “SYSVOL”…
2018-03-08 07:04:20: ERROR: Syncing file system failed. Image backup is not completely on disk. Access is denied. (code: 5)
2018-03-08 07:04:20: Transferred 24.2287 MB - Average speed: 8.39716 MBit/s
2018-03-08 07:04:20: Script does not exist urbackup\post_full_imagebackup.bat
2018-03-08 07:04:20: Updating statistics…
2018-03-08 07:04:20: Updating image stats…
2018-03-08 07:04:20: Updating file statistics…
2018-03-08 07:04:20: Done updating statistics.
2018-03-08 07:04:21: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-03-08 07:04:21: Time taken for backing up client VMW7-DELPHI: 25s
2018-03-08 07:04:21: ERROR: Backup failed

Client Log--------------------------------------------------------------------------------------------------------------

2018-03-08 06:59:23: Loaded -fileserv- plugin
2018-03-08 06:59:23: Loaded -fsimageplugin- plugin
2018-03-08 06:59:23: Loaded -cryptoplugin- plugin
2018-03-08 06:59:24: SQLite: recovered 2 pages from C:\Program Files\UrBackup\urbackup\backup_client.db-journal code: 539
2018-03-08 06:59:24: urbackupserver: Server started up successfully!
2018-03-08 06:59:24: FileSrv: Backup privileges set successfully
2018-03-08 06:59:24: FileSrv: Backup privileges set successfully (SE_SECURITY_NAME)
2018-03-08 06:59:24: FileSrv: Backup privileges set successfully (SE_RESTORE_NAME)
2018-03-08 06:59:24: FileSrv: Binding UDP socket at port 35622…
2018-03-08 06:59:24: FileSrv: done.
2018-03-08 06:59:24: FileSrv: Disabling new behavior…
2018-03-08 06:59:24: FileSrv: Servername: -VMW7-DELPHI-
2018-03-08 06:59:24: FileSrv: Server started up successfully
2018-03-08 06:59:24: FileSrv: UDP Thread startet
2018-03-08 06:59:24: Started UrBackupClient Backend…
2018-03-08 06:59:24: Filesystem. Vol="\?\Volume{8f4b9685-8c9c-11e6-bdf1-806e6f6e6963}" Name=“system reserved” Type=“ntfs” VPaths=0 Size=104853504
2018-03-08 06:59:24: Bootable flag set for volume
2018-03-08 06:59:24: Found potential candidate: \?\Volume{8f4b9685-8c9c-11e6-bdf1-806e6f6e6963}\ Score: 105
2018-03-08 06:59:24: Filesystem. Vol="\?\Volume{8f4b9686-8c9c-11e6-bdf1-806e6f6e6963}" Name="" Type=“ntfs” VPaths=1 Size=322015588352
2018-03-08 06:59:24: Filesystem is System partition. Skipping…
2018-03-08 06:59:24: urbackupserver: No available slots… starting new Worker
2018-03-08 06:59:24: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 06:59:25: Looking for old Sessions… 0 sessions
2018-03-08 06:59:25: Internet mode not enabled
2018-03-08 06:59:25: Final path: C:\Source Code
2018-03-08 06:59:25: Filesystem. Vol="\?\Volume{8f4b968b-8c9c-11e6-bdf1-806e6f6e6963}" Name="" Type="" VPaths=1 Size=-1
2018-03-08 06:59:25: Error reading partition information for bootable flag (Volume=\?\Volume{8f4b968b-8c9c-11e6-bdf1-806e6f6e6963})
2018-03-08 06:59:25: Errno 1
2018-03-08 06:59:25: Bootable flag not set for volume
2018-03-08 06:59:25: Filesystem. Vol="\?\Volume{8f4b9689-8c9c-11e6-bdf1-806e6f6e6963}" Name=“radstudio” Type=“cdfs” VPaths=1 Size=4515676160
2018-03-08 06:59:25: Bootable flag not set for volume
2018-03-08 06:59:25: Filesystem. Vol="\?\Volume{8f4b968a-8c9c-11e6-bdf1-806e6f6e6963}" Name="" Type="" VPaths=1 Size=-1
2018-03-08 06:59:25: Bootable flag not set for volume
2018-03-08 06:59:25: Selected volume \?\Volume{8f4b9685-8c9c-11e6-bdf1-806e6f6e6963}
2018-03-08 06:59:25: System dir: C:\Windows
2018-03-08 06:59:25: Volpath: \.\C:
2018-03-08 06:59:25: Device is not GPT formatted (0)
2018-03-08 06:59:25: Found no EFI System Partition
2018-03-08 06:59:41: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#1CHANNEL capa=65439&token=R1ptPwfM8v3sLF7CB3t6&restore_version=1&virtual_client=
2018-03-08 06:59:41: New channel: Number of Channels: 1
2018-03-08 07:00:15: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:00:34: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#SETTINGS update_freq_incr=-3600
update_freq_incr_def=-3600
update_freq_full=-2592000
update_freq_full_def=-2592000
update_freq_image_full=2592000
update_freq_image_full_def=2592000
update_freq_image_incr=86400
update_freq_image_incr_def=86400
max_file_incr=168
max_file_incr_def=168
min_file_incr=0
min_file_incr_def=0
max_file_full=2
max_file_full_def=2
min_file_full=0
min_file_full_def=0
min_image_incr=1
min_image_incr_def=1
max_image_incr=30
max_image_incr_def=30
min_image_full=1
min_image_full_def=1
max_image_full=1
max_image_full_def=1
startup_backup_delay=2700
startup_backup_delay_def=2700
backup_window_incr_file=1-7/0-24
backup_window_incr_file_def=1-7/0-24
backup_window_full_file=1-7/0-24
backup_window_full_file_def=1-7/0-24
backup_window_incr_image=1-7/0-24
backup_window_incr_image_def=1-7/0-24
backup_window_full_image=1-7/0-24
backup_window_full_image_def=1-7/0-24
exclude_files=
exclude_files_def=
include_files=
include_files_def=
computername=VMW7-DELPHI
computername_def=VMW7-DELPHI
virtual_clients=
virtual_clients_def=
default_dirs=C:\Source Code
default_dirs_def=C:\Source Code
allow_config_paths=false
allow_config_paths_def=false
allow_starting_full_file_backups=false
allow_starting_full_file_backups_def=false
allow_starting_incr_file_backups=false
allow_starting_incr_file_backups_def=false
allow_starting_full_image_backups=false
allow_starting_full_image_backups_def=false
allow_starting_incr_image_backups=false
allow_starting_incr_image_backups_def=false
allow_pause=false
allow_pause_def=false
allow_log_view=true
allow_log_view_def=true
allow_overwrite=false
allow_overwrite_def=false
allow_tray_exit=false
allow_tray_exit_def=false
image_letters=ALL_NONUSB
image_letters_def=ALL_NONUSB
internet_server=
internet_server_def=
internet_server_port=55415
internet_server_port_def=55415
internet_authkey=xOH3mUEJ5Z
internet_authkey_def=xOH3mUEJ5Z
internet_speed=0
internet_speed_def=0
local_speed=39321600
local_speed_def=39321600
internet_image_backups=false
internet_image_backups_def=false
internet_full_file_backups=false
internet_full_file_backups_def=false
internet_encrypt=true
internet_encrypt_def=true
internet_compress=true
internet_compress_def=true
internet_mode_enabled=false
internet_mode_enabled_def=false
silent_update=true
silent_update_def=true
client_quota=100%
client_quota_def=100%
local_full_file_transfer_mode=hashed
local_full_file_transfer_mode_def=hashed
internet_full_file_transfer_mode=hashed
internet_full_file_transfer_mode_def=hashed
local_incr_file_transfer_mode=hashed
local_incr_file_transfer_mode_def=hashed
internet_incr_file_transfer_mode=blockhash
internet_incr_file_transfer_mode_def=blockhash
local_image_transfer_mode=hashed
local_image_transfer_mode_def=hashed
internet_image_transfer_mode=hashed
internet_image_transfer_mode_def=hashed
end_to_end_file_backup_verification=false
end_to_end_file_backup_verification_def=false
internet_calculate_filehashes_on_client=true
internet_calculate_filehashes_on_client_def=true
internet_parallel_file_hashing=false
internet_parallel_file_hashing_def=false
image_file_format=vhd
image_file_format_def=vhd
internet_connect_always=false
internet_connect_always_def=false
server_url=http://hoth2008:55414
server_url_def=http://hoth2008:55414
verify_using_client_hashes=false
verify_using_client_hashes_def=false
internet_readd_file_entries=true
internet_readd_file_entries_def=true
background_backups=false
background_backups_def=false
local_incr_image_style=to-full
local_incr_image_style_def=to-full
local_full_image_style=full
local_full_image_style_def=full
internet_incr_image_style=to-last
internet_incr_image_style_def=to-last
internet_full_image_style=synthetic
internet_full_image_style_def=synthetic
create_linked_user_views=false
create_linked_user_views_def=false
max_running_jobs_per_client=1
max_running_jobs_per_client_def=1
cbt_volumes=ALL
cbt_volumes_def=ALL
cbt_crash_persistent_volumes=-
cbt_crash_persistent_volumes_def=-
ignore_disk_errors=false
ignore_disk_errors_def=false
vss_select_components=default=1
vss_select_components_def=default=1
allow_file_restore=false
allow_file_restore_def=false
allow_component_restore=false
allow_component_restore_def=false
allow_component_config=false
allow_component_config_def=false
file_snapshot_groups=
file_snapshot_groups_def=
image_snapshot_groups=
image_snapshot_groups_def=
internet_file_dataplan_limit=5242880000
internet_file_dataplan_limit_def=5242880000
internet_image_dataplan_limit=20971520000
internet_image_dataplan_limit_def=20971520000
alert_script=1
alert_script_def=1
alert_params=
alert_params_def=

2018-03-08 07:00:34: rc=0 hasError=true state=0
2018-03-08 07:00:35: Internet mode not enabled
2018-03-08 07:00:41: ClientService cmd: PONG
2018-03-08 07:00:41: rc=0 hasError=true state=3
2018-03-08 07:00:41: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#1CHANNEL capa=65439&token=R1ptPwfM8v3sLF7CB3t6&restore_version=1&virtual_client=
2018-03-08 07:00:41: New channel: Number of Channels: 1
2018-03-08 07:00:44: FileSrv: Stopping CUPDThread…
2018-03-08 07:00:47: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#SETTINGS update_freq_incr=-3600
update_freq_incr_def=-3600
update_freq_full=-2592000
update_freq_full_def=-2592000
update_freq_image_full=2592000
update_freq_image_full_def=2592000
update_freq_image_incr=86400
update_freq_image_incr_def=86400
max_file_incr=168
max_file_incr_def=168
min_file_incr=0
min_file_incr_def=0
max_file_full=2
max_file_full_def=2
min_file_full=0
min_file_full_def=0
min_image_incr=1
min_image_incr_def=1
max_image_incr=30
max_image_incr_def=30
min_image_full=1
min_image_full_def=1
max_image_full=1
max_image_full_def=1
startup_backup_delay=2700
startup_backup_delay_def=2700
backup_window_incr_file=1-7/0-24
backup_window_incr_file_def=1-7/0-24
backup_window_full_file=1-7/0-24
backup_window_full_file_def=1-7/0-24
backup_window_incr_image=1-7/0-24
backup_window_incr_image_def=1-7/0-24
backup_window_full_image=1-7/0-24
backup_window_full_image_def=1-7/0-24
exclude_files=
exclude_files_def=
include_files=
include_files_def=
computername=VMW7-DELPHI
computername_def=VMW7-DELPHI
virtual_clients=
virtual_clients_def=
default_dirs=C:\Source Code
default_dirs_def=C:\Source Code
allow_config_paths=false
allow_config_paths_def=false
allow_starting_full_file_backups=false
allow_starting_full_file_backups_def=false
allow_starting_incr_file_backups=false
allow_starting_incr_file_backups_def=false
allow_starting_full_image_backups=false
allow_starting_full_image_backups_def=false
allow_starting_incr_image_backups=false
allow_starting_incr_image_backups_def=false
allow_pause=false
allow_pause_def=false
allow_log_view=true
allow_log_view_def=true
allow_overwrite=false
allow_overwrite_def=false
allow_tray_exit=false
allow_tray_exit_def=false
image_letters=ALL_NONUSB
image_letters_def=ALL_NONUSB
internet_server=
internet_server_def=
internet_server_port=55415
internet_server_port_def=55415
internet_authkey=xOH3mUEJ5Z
internet_authkey_def=xOH3mUEJ5Z
internet_speed=0
internet_speed_def=0
local_speed=39321600
local_speed_def=39321600
internet_image_backups=false
internet_image_backups_def=false
internet_full_file_backups=false
internet_full_file_backups_def=false
internet_encrypt=true
internet_encrypt_def=true
internet_compress=true
internet_compress_def=true
internet_mode_enabled=false
internet_mode_enabled_def=false
silent_update=true
silent_update_def=true
client_quota=100%
client_quota_def=100%
local_full_file_transfer_mode=hashed
local_full_file_transfer_mode_def=hashed
internet_full_file_transfer_mode=hashed
internet_full_file_transfer_mode_def=hashed
local_incr_file_transfer_mode=hashed
local_incr_file_transfer_mode_def=hashed
internet_incr_file_transfer_mode=blockhash
internet_incr_file_transfer_mode_def=blockhash
local_image_transfer_mode=hashed
local_image_transfer_mode_def=hashed
internet_image_transfer_mode=hashed
internet_image_transfer_mode_def=hashed
end_to_end_file_backup_verification=true
end_to_end_file_backup_verification_def=true
internet_calculate_filehashes_on_client=true
internet_calculate_filehashes_on_client_def=true
internet_parallel_file_hashing=false
internet_parallel_file_hashing_def=false
image_file_format=vhd
image_file_format_def=vhd
internet_connect_always=false
internet_connect_always_def=false
server_url=http://hoth2008:55414
server_url_def=http://hoth2008:55414
verify_using_client_hashes=true
verify_using_client_hashes_def=true
internet_readd_file_entries=true
internet_readd_file_entries_def=true
background_backups=false
background_backups_def=false
local_incr_image_style=to-full
local_incr_image_style_def=to-full
local_full_image_style=full
local_full_image_style_def=full
internet_incr_image_style=to-last
internet_incr_image_style_def=to-last
internet_full_image_style=synthetic
internet_full_image_style_def=synthetic
create_linked_user_views=false
create_linked_user_views_def=false
max_running_jobs_per_client=1
max_running_jobs_per_client_def=1
cbt_volumes=ALL
cbt_volumes_def=ALL
cbt_crash_persistent_volumes=-
cbt_crash_persistent_volumes_def=-
ignore_disk_errors=false
ignore_disk_errors_def=false
vss_select_components=default=1
vss_select_components_def=default=1
allow_file_restore=false
allow_file_restore_def=false
allow_component_restore=false
allow_component_restore_def=false
allow_component_config=false
allow_component_config_def=false
file_snapshot_groups=
file_snapshot_groups_def=
image_snapshot_groups=
image_snapshot_groups_def=
internet_file_dataplan_limit=5242880000
internet_file_dataplan_limit_def=5242880000
internet_image_dataplan_limit=20971520000
internet_image_dataplan_limit_def=20971520000
alert_script=1
alert_script_def=1
alert_params=
alert_params_def=

2018-03-08 07:00:47: rc=0 hasError=true state=0
2018-03-08 07:00:48: Internet mode not enabled
2018-03-08 07:01:07: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:01:18: ERROR: Recvfrom error in CUDPThread::UdpStep
2018-03-08 07:01:18: ERROR: Last error: 10058
2018-03-08 07:01:18: CUDPThread exited.
2018-03-08 07:01:18: FileSrv: Backup privileges set successfully
2018-03-08 07:01:18: FileSrv: Backup privileges set successfully (SE_SECURITY_NAME)
2018-03-08 07:01:18: FileSrv: Backup privileges set successfully (SE_RESTORE_NAME)
2018-03-08 07:01:18: FileSrv: Binding UDP socket at port 35622…
2018-03-08 07:01:18: FileSrv: done.
2018-03-08 07:01:18: FileSrv: Disabling new behavior…
2018-03-08 07:01:18: FileSrv: Servername: -VMW7-DELPHI-
2018-03-08 07:01:18: FileSrv: Server started up successfully
2018-03-08 07:01:18: FileSrv: UDP Thread startet
2018-03-08 07:01:18: Final path: C:\Source Code
2018-03-08 07:01:28: FileSrv: Stopping CUPDThread…
2018-03-08 07:01:41: ClientService cmd: PONG
2018-03-08 07:01:41: rc=0 hasError=true state=3
2018-03-08 07:01:41: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#1CHANNEL capa=65439&token=R1ptPwfM8v3sLF7CB3t6&restore_version=1&virtual_client=
2018-03-08 07:01:41: New channel: Number of Channels: 1
2018-03-08 07:01:59: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:02:09: ERROR: Recvfrom error in CUDPThread::UdpStep
2018-03-08 07:02:09: ERROR: Last error: 10058
2018-03-08 07:02:09: CUDPThread exited.
2018-03-08 07:02:09: FileSrv: Backup privileges set successfully
2018-03-08 07:02:09: FileSrv: Backup privileges set successfully (SE_SECURITY_NAME)
2018-03-08 07:02:09: FileSrv: Backup privileges set successfully (SE_RESTORE_NAME)
2018-03-08 07:02:09: FileSrv: Binding UDP socket at port 35622…
2018-03-08 07:02:09: FileSrv: done.
2018-03-08 07:02:09: FileSrv: Disabling new behavior…
2018-03-08 07:02:09: FileSrv: Servername: -VMW7-DELPHI-
2018-03-08 07:02:09: FileSrv: Server started up successfully
2018-03-08 07:02:09: FileSrv: UDP Thread startet
2018-03-08 07:02:09: Final path: C:\Source Code
2018-03-08 07:02:25: Internet mode not enabled
2018-03-08 07:02:41: ClientService cmd: PONG
2018-03-08 07:02:51: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:03:41: ClientService cmd: PONG
2018-03-08 07:03:43: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:03:56: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#MBR driveletter=SYSVOL
2018-03-08 07:03:56: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#2PING RUNNING pc_done=0&status_id=53&speed_bpms=0&total_bytes=-1&done_bytes=0&paused_fb=1#token=R1ptPwfM8v3sLF7CB3t6
2018-03-08 07:03:56: rc=0 hasError=true state=0
2018-03-08 07:03:56: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#FULL IMAGE letter=SYSVOL&token=R1ptPwfM8v3sLF7CB3t6&checksum=1&bitmap=1&status_id=53&running_jobs=1
2018-03-08 07:03:56: Filesystem type is ntfs (\?\Volume{8f4b9685-8c9c-11e6-bdf1-806e6f6e6963})
2018-03-08 07:03:56: TotalNumberOfClusters=25599 numberOfClusters=25599 n_clusters=3200 StartingLcn=0 BitmapSize=25599 r_bytes=3216
2018-03-08 07:03:56: FSINFO: blocksize=4096 size=104857088 has_error=false used_space=25350144
2018-03-08 07:03:57: ClientService cmd: STATUS#pw=dGHq3Blx2MfX3YXYCfEDgqpF03NMra
2018-03-08 07:04:00: Sending full image done
2018-03-08 07:04:06: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#2PING RUNNING pc_done=100&status_id=53&speed_bpms=0&total_bytes=25350144&done_bytes=24371200&paused_fb=1#token=R1ptPwfM8v3sLF7CB3t6
2018-03-08 07:04:16: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#2PING RUNNING pc_done=100&status_id=53&speed_bpms=0&total_bytes=25350144&done_bytes=24371200&paused_fb=1#token=R1ptPwfM8v3sLF7CB3t6
2018-03-08 07:04:22: ClientService cmd: #IGLBEKpiqXX3MLXExdYFS#2LOGDATA 1520514261 0-1520514236-Starting unscheduled full image backup of volume “C:”…
2-1520514261-Backing up System Reserved (SYSVOL) partition failed. Image backup failed
0-1520514261-Time taken for backing up client VMW7-DELPHI: 25s
2-1520514261-Backup failed

2018-03-08 07:04:22: rc=0 hasError=true state=0
2018-03-08 07:04:26: rc=0 hasError=true state=0

shieldsit · March 8, 2018, 3:03pm

I am having the same issue. Every backup is failing after what looks like a successful backup of the Sysvol. Wish I could help, but I can’t. Just wanted to post here so you know you’re not the only one seeing this issue.

uroni · March 8, 2018, 10:09pm

@shieldsit Which Windows version are you using as server?

@laudate What the the path where backups are stored? What filesystem are you using? The service is running as “LOCAL SYSTEM” user?

laudate · March 8, 2018, 10:24pm

It is a UNC path to a SnapServer 520 running GuardianOS 5.2.067(//snapName/Backup). Filesystem is NTFS. Service is running as the Domain Administrator.

shieldsit · March 8, 2018, 11:53pm

Using Server 2008 R2 and saving to a share on a fileserver set like: \\servername\backups

It looks like my setup is very similar to laudate’s.

Steffen_Stollfuss · March 13, 2018, 1:25pm

Hi,

we here using also a Win2008R2 box with a QNAP TS-431U as backup storage. The NAS is member of the windows domain and the samba share based on “LocalSystem”.

As of version 2.2.x the previously running configuration stopped working with following error:

ERROR: Syncing file system failed. Image backup is not completely on disk. Zugriff verweigert. (Code: 5)

2018-03-13 14:12:38: Loaded -url- plugin

2018-03-13 14:12:38: Loaded -fsimageplugin- plugin
2018-03-13 14:12:38: Starting HTTP-Server on port 55414
2018-03-13 14:12:38: HTTP: Server started up successfully!
2018-03-13 14:12:38: Loaded -cryptoplugin- plugin
2018-03-13 14:12:38: Loaded -fileserv- plugin
2018-03-13 14:12:38: Loaded -luaplugin- plugin
2018-03-13 14:12:39: Started UrBackup…
2018-03-13 14:12:39: Removing temporary files…
2018-03-13 14:12:39: Recreating temporary folder…
2018-03-13 14:12:39: Testing if backup destination can handle subvolumes and snapshots…
2018-03-13 14:12:39: Backup destination cannot handle subvolumes and snapshots. Snapshots disabled.
2018-03-13 14:12:39: Testing if backup destination can handle filesystem transactions…
2018-03-13 14:12:39: Broadcasting on interface IP 192.168.0.2
2018-03-13 14:12:39: Broadcasting on interface IP 192.168.1.1
2018-03-13 14:12:39: UrBackup Server start up complete.
2018-03-13 14:12:39: Server started up successfully!
2018-03-13 14:12:39: Looking for old Sessions… 0 sessions
2018-03-13 14:12:40: Downloading version file…
2018-03-13 14:12:40: Downloading version file…
2018-03-13 14:12:40: Downloading version file…
2018-03-13 14:12:40: Downloading server version info…
2018-03-13 14:12:40: Downloading dataplan database…
2018-03-13 14:13:10: New Backupclient: DR221TS
2018-03-13 14:13:10: New Backupclient: DR220BH
2018-03-13 14:13:10: New Backupclient: CR209UP
2018-03-13 14:13:10: New Backupclient: CR220ES
2018-03-13 14:13:10: New Backupclient: DR220DN
2018-03-13 14:13:10: New Backupclient: DR221DA
2018-03-13 14:13:10: New Backupclient: DR220MW
2018-03-13 14:13:10: Sending Identity to client “DR220DN” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “DR221DA” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “CR220ES” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “DR221TS” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “CR209UP” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “DR220MW” failed. Retrying soon…
2018-03-13 14:13:10: Sending Identity to client “DR220BH” failed. Retrying soon…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “C:”…
2018-03-13 14:13:12: Backing up SYSVOL…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “SYSVOL”…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “C:”…
2018-03-13 14:13:12: Backing up SYSVOL…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “SYSVOL”…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “C:”…
2018-03-13 14:13:12: Backing up SYSVOL…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “SYSVOL”…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Getting client settings…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “C:”…
2018-03-13 14:13:12: Backing up SYSVOL…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “SYSVOL”…
2018-03-13 14:13:12: Sending backup incr interval…
2018-03-13 14:13:12: Starting scheduled full image backup of volume “C:”…
2018-03-13 14:13:12: Backing up SYSVOL…
2018-03-13 14:13:13: Starting scheduled full image backup of volume “SYSVOL”…
2018-03-13 14:13:13: Getting client settings…
2018-03-13 14:13:13: Sending backup incr interval…
2018-03-13 14:13:31: ERROR: Syncing file system failed. Image backup is not completely on disk. Zugriff verweigert (code: 5)
2018-03-13 14:13:31: Transferred 28.5314 MB - Average speed: 12.9575 MBit/s
2018-03-13 14:13:31: Script does not exist urbackup\post_full_imagebackup.bat
2018-03-13 14:13:31: Updating statistics…
2018-03-13 14:13:31: Updating image stats…
2018-03-13 14:13:31: ERROR: Syncing file system failed. Image backup is not completely on disk. Zugriff verweigert (code: 5)
2018-03-13 14:13:31: Transferred 28.5351 MB - Average speed: 13.1378 MBit/s
2018-03-13 14:13:31: Script does not exist urbackup\post_full_imagebackup.bat
2018-03-13 14:13:31: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-03-13 14:13:31: Time taken for backing up client DR220DN: 19s
2018-03-13 14:13:31: ERROR: Backup failed
2018-03-13 14:13:31: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-03-13 14:13:31: Time taken for backing up client DR221DA: 19s
2018-03-13 14:13:31: ERROR: Backup failed
2018-03-13 14:13:32: msg=WAKEUP
2018-03-13 14:13:32: msg=WAKEUP
2018-03-13 14:13:32: Updating file statistics…
2018-03-13 14:13:32: Done updating statistics.
2018-03-13 14:13:32: msg=WAKEUP
2018-03-13 14:13:32: WARNING: Exponential backoff: Waiting at least 40m before next image backup
2018-03-13 14:13:32: msg=WAKEUP
2018-03-13 14:13:32: WARNING: Exponential backoff: Waiting at least 40m before next image backup

On the NAS I can see that the Images get create and the log file also tells me that everything on the NAS goes right as expected.

[~] # ls -hnal /share/CE_CACHEDEV1_DATA/UrBackup/UrBackup/DR220DN/180313-1413_Image_SYSVOL/

drwxrwx— 2 10001001 10000517 4.0k Mar 13 14:13 ./
drwxrwx— 96 10001001 10000517 4.0k Mar 13 14:53 …/
-rwxrwx— 1 10001001 10000517 13.2M Mar 13 14:13 Image_SYSVOL_180313-1413.vhdz*
-rwxrwx— 1 10001001 10000517 15.7k Mar 13 14:13 Image_SYSVOL_180313-1413.vhdz.cbitmap*
-rwxrwx— 1 10001001 10000517 31.3k Mar 13 14:13 Image_SYSVOL_180313-1413.vhdz.hash*
-rwxrwx— 1 10001001 10000517 573 Mar 13 14:13 Image_SYSVOL_180313-1413.vhdz.mbr*

regards
steffen

shieldsit · March 14, 2018, 2:22pm

Has anyone made any progress on this? I have tried uninstalling and going back to an older version without any success. I’ve done this trying only the ServerIdent and it still fails on the Sysvol of every machine. So is it a server issue or a client issue?

uroni · March 14, 2018, 6:40pm

The file system sync method does not work when the backup storage is a samba share (\\servername\foo). Should be fixed with the next server version.

laudate · March 14, 2018, 7:00pm

Ok, thanks for the update. I have changed back to server version 2.1.19 and it appears to be working right now, will update once resolved.

shieldsit · March 15, 2018, 4:56pm

Thank you for the update! I’ll just wait for that to be released. I haven’t been able to successfully revert to an older version.

Steffen_Stollfuss · March 16, 2018, 7:34am

Hi,

best thanks for your work but do you know when the release date is ?

Steffen_Stollfuss · April 11, 2018, 7:50am

Hi,

I have installed the UrBackup Server 2.2.9 now, but the problem still exists. The error message is another but the symptoms are the same.

2018-04-11 10:09:15: ERROR: Syncing file system failed. Image backup is not completely on disk. Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. (code: 32)
2018-04-11 10:09:15: Transferred 388.122 MB - Average speed: 25.926 MBit/s
2018-04-11 10:09:15: Script does not exist urbackup\post_full_imagebackup.bat
2018-04-11 10:09:15: Updating statistics…
2018-04-11 10:09:15: Updating image stats…
2018-04-11 10:09:16: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-04-11 10:09:16: Time taken for backing up client CR209UP: 2m 6s
2018-04-11 10:09:16: ERROR: Backup failed
2018-04-11 10:09:16: Updating file statistics…
2018-04-11 10:09:16: Done updating statistics.
2018-04-11 10:09:16: msg=WAKEUP
2018-04-11 10:09:16: ERROR: Syncing file system failed. Image backup is not completely on disk. Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. (code: 32)
2018-04-11 10:09:16: Transferred 398.828 MB - Average speed: 26.3658 MBit/s
2018-04-11 10:09:16: Script does not exist urbackup\post_full_imagebackup.bat
2018-04-11 10:09:16: Updating statistics…
2018-04-11 10:09:16: Updating image stats…
2018-04-11 10:09:17: Updating file statistics…
2018-04-11 10:09:17: Done updating statistics.
2018-04-11 10:09:17: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-04-11 10:09:17: Time taken for backing up client DR220MW: 2m 7s
2018-04-11 10:09:17: ERROR: Backup failed
2018-04-11 10:09:17: msg=WAKEUP
2018-04-11 10:09:17: WARNING: Exponential backoff: Waiting at least 40m before next image backup
2018-04-11 10:09:17: msg=WAKEUP
2018-04-11 10:09:18: msg=WAKEUP
2018-04-11 10:09:18: WARNING: Exponential backoff: Waiting at least 40m before next image backup
2018-04-11 10:09:37: ERROR: Syncing file system failed. Image backup is not completely on disk. Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. (code: 32)
2018-04-11 10:09:37: Transferred 405.582 MB - Average speed: 23.2212 MBit/s
2018-04-11 10:09:37: Script does not exist urbackup\post_full_imagebackup.bat
2018-04-11 10:09:37: Updating statistics…
2018-04-11 10:09:37: Updating image stats…
2018-04-11 10:09:37: ERROR: Backing up System Reserved (SYSVOL) partition failed. Image backup failed
2018-04-11 10:09:37: Time taken for backing up client SR209MG: 2m 27s
2018-04-11 10:09:37: ERROR: Backup failed
2018-04-11 10:09:37: Updating file statistics…
2018-04-11 10:09:37: Done updating statistics.
2018-04-11 10:09:38: msg=WAKEUP
2018-04-11 10:09:38: msg=WAKEUP
2018-04-11 10:09:38: WARNING: Exponential backoff: Waiting at least 40m before next image backup

laudate · April 11, 2018, 10:28am

I am seeing the same thing too. After 2.2.9 update showing same as Steffan and failing on all backups again.

laudate · April 12, 2018, 10:43am

Looks to be working now after 2.2.10 update it has run the SYSVOL backups with no errors.

Checked it again and backups are completing successfully! Great Job Uroni/Dev Team!