Hi,
I installed urbackup client 1.0.1 on Windows 2008 R2 server. The full image backup is not working right. I am getting only image_c_…vhd.mbr and image_sysvol_…vhd.mbr. All files are about 1KB. Is there a special setting for windows 2008 R2? Thanks.
No, sorry it does not work. Can you have a look at the log files (On the client interface or on the server or the original files http://www.urbackup.org/Administration_Manual.php?lang=de#x1-440008.2 )?
The following error messages are in the urbackup.log of the server:
2012-12-30 02:30:18: ERROR: Request of image backup failed. Reason: Creating Shadow drive failed. Stopping.
2012-12-30 02:30:18: ERROR: Backup not complete because of connection problems
2012-12-30 02:32:48: ERROR: Request of image backup failed. Reason: Creating Shadow drive failed. Stopping.
2012-12-30 02:32:48: ERROR: Backup not complete because of connection problems
2012-12-30 02:37:59: ERROR: Request of image backup failed. Reason: Creating Shadow drive failed. Stopping.
2012-12-30 02:38:00: ERROR: Backup not complete because of connection problems
2012-12-30 02:43:11: ERROR: Request of image backup failed. Reason: Creating Shadow drive failed. Stopping.
2012-12-30 02:43:12: ERROR: Backup not complete because of connection problems
The client logfile contains more specific error messages in this case then. Could you have a look? (C:\program files\urbackup\debug.log)
Without knowing the specifics I would guess that a restart may help.
I really have to change the default log level back to warnings.
VSS_E_UNEXPECTED_PROVIDER_ERROR is the relevant error here. If you google for it you can find other people having the same problem with other backup systems. Particularily http://forums.veeam.com/viewtopic.php?f=2&t=1924 seems helpfull.
I really like what you are doing and hope that you will be able to resolve this issue. Other backup software such as easeus todo backup can do an image backup of Windows 2008 R2. Thanks.
Sorry if that did not come across, but I don’t think it is a problem with UrBackup, but with some other component installed on the system that interferes with UrBackup. I run it on Windows 2008 R2 myself without problems.
The link above has a good comment about finding out which component may be interfering. E.g. easeus todo backup could be interfering.
I installed UrBackup on freshly installed windows 2008R2 (I did not installed any other application, not even an antivirus) for testing purpose. It worked fine on Windows 2003 Enterprise.
Thanks.
On what kind of hardware did you install it?
It is installed on XenServer.
I think I found the problem. It is caused the Windows Xen VSS. For more info, check out
Thanks.
Thanks for the info!
It is weird though, because I remember it working on Citrix XenServer out-of-the-box. (A while back there were issues with restoring on it and I then tested with XenServer).
My Server 2008R2 runs on Xen 5.1 on Debian and I did not have to change anything as well.
Here is what happened. I installed a Windows 2008 R2 VM on XenServer, then the Xen Tools package (paravisualization drivers…) and the quiesced snapshoting tool (Xen VSS) by running the command install-xenprovider.cmd. The problem was caused by Xen VSS. Once I removed Xen VSS by running the command uninstall-xenprovider.cmd, urbackup worked fine.