we have had to replace the backup disk where only the backups were stored because the hardware failed. The database and temp directories resided on the other disk which not was replaced. After that all the PCs successfully backup files but the incremental image backups fail because of the missing full backup VHD and hash files:
03.03.14 11:06 Error opening hashfile
03.03.14 11:06 Backup failed
all the time, maybe hundret times a day when the client is online (he tries again and again and again), it´s bugging the log.
To resolve this issue I can manually start an image backup of the relevant PCs. But that is anoying: we backup our mobile users, half of them is not here when I look in. So I have to open the server interface every day and look who is online and still having this problem to start full backup interactively.
Couldn´t you implement that when incremental is triggered but the full files are missing UrBackup automatically detects missing full backup and then do a full instead of the triggered incremental?